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Romence Gardens Shipping Policy

Romence Gardens takes great pride in safely shipping plants so that they arrive to you as though you just picked them out from your local Garden Center.  We use custom designed packing material to securely hold all contents in place during transit.  However, sometimes issues can occur.  If there is visible damage to the boxes due to inappropriate handling please open them and inspect the plants.  Usually, due to our container design the plants are still secure and undamaged inside. If your plants are damaged upon arrival or do not meet your satisfaction, please contact us within 24 hours of receiving your shipment so that we may resolve the situation.
Romence Gardens reserves the right to decline free or flat rate shipping rates due to out of the ordinary delivery requirements or costs.